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Shipping Policy

All orders placed on our Australian website are sent from our Australian based warehouse. We offer Free Shipping within Australia, and Free Worldwide Shipping for all orders over $150. Please find more information below.

If you have any questions or if we can help with anything at all, please contact us on enquiries@spelldesigns.com.

Shipping Within Australia?

We offer Free Shipping within Australia. All of our orders are sent via Australia Post's Regular Service and take 2-5 business days to arrive. Once dispatched you will receive shipping confirmation and tracking details.

We also offer an Express Courier service for orders within Australia for $12.95. These orders will be sent with Couriers Please or Australian Post's Express Service, and take 1-3 business days to arrive. Once dispatched you will receive shipping confirmation and tracking details.

All orders placed before 1pm NSW time are dispatched the next business day. Please note, during busy periods or within 3 days of a new collection launch there may be some delays.

Shipping Internationally?

If you are located outside of Australia, we offer two services:

International Courier (DHL's Global Mail)

- Flat Rate $20

- Free for orders over $150

- Delivery between 5-14 business days (shipping may take longer to some countries)

- Fully trackable

- Signature required

Once dispatched you will receive shipping confirmation and tracking details. Once your order arrives in your country it will be passed onto your local post office to complete delivery. We recommend contacting your local post office directly if you experience any problems with the delivery of your order.

DHL Express

- Flat Rate $30

- Delivery between 3-7 business days (shipping may take longer to some countries)

- Fully trackable

- Signature required

All international orders require a phone number for delivery and cannot be delivered to a PO Box or Hotel.

All orders placed before 1pm NSW time are dispatched the next business day. Please note, during sale periods or within 3 days of a new collection launch there may be some delays.

Once dispatched you will receive shipping confirmation and tracking details.

Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. Spell is legally required to declare the full dollar value paid on international shipments and must include an invoice for customs should they require it.

For further information, we recommend contacting your local customs office.

Shipping Limitations

Unfortunately, due to carrier limitations we are currently unable to ship to the following countries/regions:

- Algeria

- Cuba

- Indonesia

- Israel

- Korea, Democratic People's Republic Of (North Korea)

- Kuwait

- Morocco

- Nepal

- Pakistan

- Russia

- Sudan

- Syria

Please note, we are also unable to ship to hotels, so please use a private address only.

Customs/Import Duties & Taxes

All customers are responsible for customs/imports duties & taxes. Spell is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it.

We recommend contacting your local custom office for further information.